Shipping & Returns
Shipping
Shipping is offered within North America. All prices are in Canadian dollars.
Unless otherwise stated, all orders are fulfilled and shipped in 1 - 3 business days. All orders are shipped via Canada Post Expedited or Prepaid Boxes, with a tracking number & $100 Insurance.
Shipping times vary depending on destination, but average 2 - 10 business days. We are not responsible for lost or damaged shipments.
Canadian Shipping Rates:
Purchase Amount | Shipping Rate |
Up to $30 |
Lettermail $5.50 (Up to 500g and .8”) Up to 2 metres of fabric or patterns. No Tracking or Insurance. Undelivered items will not be refunded or replaced. |
Up to $74.99 | $20.00 |
$75.00 to $174.99 |
$15.00 |
$175+ | FREE |
U.S. Shipping Rates:
**Rates do not include taxes or duties. Additional charges may apply.
Purchase Amount | Shipping Rate |
Up to $49.99 |
$15.00 |
$50.00 - $199.99 | $25.00 |
$200+ | FREE |
Return Policy
Due to differences in displays, colours shown may vary slightly from the actual product. We do not offer refunds for incorrect colours or excess product. If you are trying to match a specific shade, we recommend you order a smaller sample amount to ensure the colour is correct for you.
No returns or refunds on any cut fabric or handmade items.
In the event of a flawed or defective item, please contact us as soon as possible to discuss a refund.